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Policy Page

1. Introduction
Welcome to My Kashmir Trips! Your privacy is important to us, and we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services. By accessing our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

2. Information We Collect
When you use our website or services, we may collect different types of information, including:
2.1 Personal Information
When you book a trip, subscribe to our newsletter, or contact us, we may collect the following details:

  • Full Name

  • Email Address

  • Phone Number

  • Payment Information (credit/debit card details, billing address)

  • Travel Preferences and Special Requests

2.2 Browsing Data
We automatically collect certain information when you browse our website, including:

  • IP Address

  • Browser Type and Version

  • Device Information (Operating System, Screen Resolution, etc.)

  • Pages Visited, Time Spent on Pages, and Click Patterns

  • Referral Sources (how you arrived at our website)

2.3 Communication Records
If you contact us via email, live chat, phone, or social media, we may store:

  • Email Correspondence

  • Live Chat Transcripts

  • Call Logs

  • Feedback and Inquiry Details
     

3. How We Use Your Information
We use the collected data for the following purposes:

  • Booking and Payment Processing: To facilitate reservations, process payments, and provide travel services.

  • Customer Support: To respond to inquiries, provide assistance, and resolve issues.

  • Marketing and Promotions: To send promotional emails, special offers, and travel updates (you can opt out at any time).

  • Improving User Experience: To enhance website performance, customize content, and analyze user behavior.

  • Security and Fraud Prevention: To monitor activities for potential fraud and ensure compliance with legal obligations.

  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, and law enforcement requests.
     

4. Information Sharing & Disclosure
We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:
4.1 Travel Service Providers
We work with trusted partners, such as:

  • Hotels and Resorts

  • Transportation Services (Airlines, Car Rentals, Tour Operators)

  • Local Guides and Agencies

These providers receive only the necessary details to facilitate your bookings.
4.2 Legal Authorities
We may disclose your data if required by law or in response to legal requests, court orders, or government inquiries.
4.3 Business Transfers
In case of a business merger, acquisition, or sale, your information may be transferred to the new entity with appropriate privacy safeguards.
4.4 Marketing Partners
With your explicit consent, we may share your data with marketing partners to provide travel-related promotions and personalized offers.

5. Data Security
We implement robust security measures to protect your personal data:

  • Encryption: Payment transactions are encrypted using secure protocols (SSL/TLS).

  • Restricted Access: Only authorized personnel can access sensitive information.

  • Secure Storage: We store data in secure servers with firewall protection.

  • Regular Audits: We conduct periodic security audits to identify and mitigate vulnerabilities.

While we take every precaution to safeguard your data, no transmission over the internet is entirely secure. We recommend using strong passwords and avoiding sharing sensitive details over unsecured networks.

6. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences

  • Analyze website traffic and improve functionality

  • Deliver personalized content and advertisements

6.1 Managing Cookies
You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. Third-Party Links
Our website may contain links to third-party websites, including travel partners, social media platforms, and external resources. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

8. Your Rights & Choices
You have the following rights regarding your personal data:

  • Access & Update: Request a copy of your personal data and update any inaccurate details.

  • Deletion: Request the removal of your data from our records, subject to legal obligations.

  • Opt-out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link in emails or contacting us directly.

  • Restrict Processing: Request limitations on how we use your information.

To exercise any of these rights, contact us at support@mykashmirtrips.com.

9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in laws, technology, or business practices. Any updates will be posted on this page with a revised effective date. Please review this policy regularly to stay informed.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, feel free to contact us:

Thank you for trusting My Kashmir Trips with your travel experiences!

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